How do I return an item?

Unfortunately, we are unable to accept returns / exchanges of eliquids once they've left our warehouse. We strive to ensure that only the highest quality ingredients are used in the manufacturing of our eliquids and are unable to verify that the contents remain 100% unchanged after they leave our possession.

In the event of a recall, specific instructions will be provided for returning and / or exchanging the affected products. Recalled products are honoured by a refund of equal value or an exchange at double the amount returned.

For extenuating circumstances, please don't hesitate to contact us and we'll do our best to ensure that the situation is resolved in a timely manner!