Credit Card Payments

Back to Usual

Due to an unforeseen error through the NetBanx plugin, payments could not go through.  I am happy to announce it now works!

Therefore, please feel free to use the payment gateway as usual.  If anything unusual occurs, please contact us at sales@flavourcrafters.biz.

 

 – Scott Jacklin, GM

Credit Card Issues

CREDIT CARD PAYMENTS

We are currently experiencing credit card issues with our payment gateway for credit card processing online.  You may choose this option as payment and we receive the order, however you will not be able to put in your information.  At this time, please just choose the Wire Transfer/e-mail transfer option to checkout.  We can accept transfers and we will let you know when the gateway is back working properly.  Sorry for the inconvenience!

 – Scott Jacklin, GM

SHIPPING INFO

Good afternoon:

Shipping rates are based on a weight/location basis.  A flat rate of $9.99 is offered throughout Canada on orders less than 3 lbs.

Retail orders will receive free shipping on orders that total $100 or more.

Our main courier is Canada Post but we are able to use other couriers, if you would like.  You may pay an additional charge depending on factors such as signature required, insurance, and courier fees but we aim to make it the most cost-efficient, yet quick, as possible.

Please include in the comments at checkout, or contact us (https://www.flavourcrafters.biz/contact/), if there are differences in the shipping.

– Scott Jacklin, GM

What has changed?

Since we are starting a new site, this was a good time to look at the products we offer and, before the end of the year, make some decisions on what needs to be updated.

We will no longer be offering Bluemont and US Mix in 10 mL volumes.  The demand was not there.

For our Special Releases (Lethal Lemon, Gettin’ Lucky, Poison Apple), they will only be produced in high VG moving forward.  The Twist’d flavours will still be carried in both high VG and 50/50.

There may be some new names, but rest assured, they are the same flavours and recipes we have used.  There were steps that needed to be taken in order to weed out some undesirable words, specifically for this industry, but if you use the search bar, you should be able to find what you need.  If you still run into any trouble, please contact us by phone or by email and we will be glad to assist you.

Lastly, we are the Customization specialist of the industry.  If something has been discontinued, a flavour you would like in a different ratio or strength, or a volume that you’d like to try that we no longer offer, we are able to customize anything – the only caveat is that we would require a minimum amount for custom orders.  Contact us if this is something you are looking to have done.

 

Scott Jacklin

General Manager

A New Beginning

Welcome to a new look, new site, but same old Flavour Crafters.  We may have changed the design of our site, but our products still have the same great quality, taste, and consistency you have come to love.  If you have any issues with the site, please email us at sales@flavourcrafters.biz and we will do our best to guide you along.

 

Because this is a new host, you will probably need to create an account, or update your addresses.  We are very sorry for the inconvenience – it was just too much info to try and export all of the data needed in the short amount of time we had to get ready.

To access your account, use the following link:

MY ACCOUNT

To access the online shop, use the following link:

https://www.flavourcrafters.biz/shop/

 

 

Scott Jacklin

General Manager