Good evening everyone. I want to share some general info with you that will come in handy, when using our site.
First of all, you may need to register a new account, as we recently changed web hosts. As a result, our domain is the same but the site has a new look. Since we do not have the resources, nor the time, we were unable to transfer all customer data. As a result, I do apologize. Due to the timing, we needed to get the site up and running, first and foremost. If you are having trouble creating a new account, let us know and we can help you with that.
If you need any previous invoices, we can absolutely do this for you. Our accounting database saves your previous invoices for reference.
If you need hints at how to work the new site, let us know. There is a search field that, generally, should bring up the most similar products that you need. We use various tags for each product that help you find what you want. Just send us your thoughts, if something doesn’t work right. Otherwise, we have grouped our products in easy-to-understand categories. We continue to look at improving the categories but we are confident you will find your desired product.
I understand that this design will not appeal to everyone. Quality, service, and customer loyalty are our main business pillars. We hope these offset the small inconveniences that come with change. Thank you for reading!
– Scott Jacklin, GM