How do I return an item?

If you received the wrong item, please contact us and we will ship you a pre-paid return label and package for you to mail the incorrect products back to us. This will be included in the package of correct products we will send you.

All products must be in their original packaging and untampered with (including the heat-sealed cling wrap around the bottle), unfortunately 100 mL plastic bottles are exempt from returns as they do not carry this protective layer.

Unfortunately, we have a strict no refund policy.

If you have an issue beyond this solution, please contact us directly at: